Confluence

Atlassian Confluence is a robust platform used for collaboration, knowledge sharing, and document management. Our Business Chatbot integrates smoothly with Confluence Cloud, automatically captures, synchronizes, and indexes the following elements:

Spaces	This includes the Space Key, Name, Content, Type, and associated timestamps.
Pages	We capture Page ID, Title, Content, Type, Space, and relevant timestamps.
Blog Posts	Our integration covers Blog Post ID, Title, Content, Type, Space, and pertinent timestamps.
Attachments	We index Attachment ID, Size, Type, Content, the corresponding Space, and timestamps.

By connecting your Confluence with our Business Chatbot, you enhance ChatGPT's ability to understand your shared knowledge better and provide more contextual responses.

Setting Up the Confluence Cloud Connector

Before you can connect Confluence Cloud to our Business Chatbot dashboard, you'll need to create an OAuth App on the Confluence Cloud platform. Follow these steps after logging into Atlassian's Developer Portal:

Step 1. Click "Create", then choose "OAuth 2.0 integration".

Step 2. Provide a suitable name for the integration, agree to the terms, then click "Create".

Step 3. On the sidebar, click "Settings". Here, add a description and image, then hit "Save changes".

Step 4. Note down the application’s Client ID and Client Secret displayed on this page. You'll need these soon. It will only be displayed after you have added an API.

Step 5. To create API access with the correct permissions, click "Authorization" in the sidebar, find "OAuth 2.0 (3LO)", and select "Configure" or "Add".

Step 6. You'll see a Callback URL form. Enter the OAuth redirect URL for your Business Chatbot deployment here. Then save changes.

• https://YOUR_DASHBOARD_DOMAIN/oauth/atlassian

Note: Replace your own dashboard domain url.

Step 7. You'll be prompted to add APIs. Click the "Add APIs" hyperlink.

Step 8. Next, click "Permissions", locate the "Jira platform REST API" and hit "Add", then "Configure".

Step 9. You'll need to enable certain permissions. Add the following:

• read:confluence-space.summary - Read Confluence space summary

• read:confluence-props - Read Confluence content properties

• read:confluence-content.all - Read Confluence detailed content

• read:confluence-content.summary - Read Confluence content summary

• search:confluence - Search Confluence content and space summaries

• read:confluence-content.permission - View content permission

• read:confluence-user - Read user

• read:confluence-groups - Permits retrieval of user groups

• readonly:content.attachment:confluence - Download content attachments

Then, save your changes.

Step 10. Now, head over to the Sources section in the Business Chatbot dashboard, find Confluence, and enter both the Client ID and Client Secret which you can get in the "Settings" tab. Also input your Confluence instance Base URL without a trailing slash (for example, "https://example.atlassian.net").

And there you have it! Your Confluence Cloud connector is set up and ready to synchronize content. To start capturing data, you need to connect a Confluence Cloud instance using the correct authentication credentials.