Jira

Atlassian Jira is a comprehensive solution offering bug tracking, workflow streamlining, and agile project management capabilities for teams, irrespective of their size. Our Business Chatbot integrates seamlessly with Jira Cloud, and automatically gathers, synchronizes, and indexes the following elements:

Epics	This includes the Epic ID, Content, Type, and associated timestamps.
Projects	We capture Project ID, Content, Type, Slug, and relevant timestamps.
Issues	Our integration covers Issue ID, Content, Status, Priority, associated Comments, Project, Slug, Collaborators, and pertinent timestamps.
Attachments	We index Attachment ID, Size, Type, Content, the corresponding Project, Collaborators, and timestamps.

By connecting your Jira with our Business Chatbot, you are essentially boosting ChatGPT's ability to understand your projects better and provide more contextual responses.

Setting Up the Jira Cloud Connector

Before you can connect Jira Cloud to our Business Chatbot dashboard, you'll need to create an OAuth App on the Jira Cloud platform. Follow these steps after logging into Atlassian's Developer Portal:

Step 1. Click "Create", then choose "OAuth 2.0 integration".

Step 2. Provide a suitable name for the integration, agree to the terms, then click "Create".

Step 3. On the sidebar, click "Settings". Here, add a description and image, then hit "Save changes".

Step 4. Note down the application’s Client ID and Client Secret displayed on this page. You'll need these soon. It will only be displayed after you have added an API.

Step 5. To create API access with the correct permissions, click "Authorization" in the sidebar, find "OAuth 2.0 (3LO)", and select "Configure" or "Add".

Step 6. You'll see a Callback URL form. Enter the OAuth redirect URL for your Business Chatbot deployment here. Then save changes.

• https://YOUR_DASHBOARD_DOMAIN/oauth/atlassian

Note: Replace your own dashboard domain url.

Step 7. You'll be prompted to add APIs. Click the "Add APIs" hyperlink.

Step 8. Next, click "Permissions", locate the "Jira platform REST API" and hit "Add", then "Configure".

Step 9. You'll need to enable certain permissions. Add the following:

• read:jira-work - to view Jira issue data

• read:jira-user - to view user profiles

Then, save your changes.

Step 10. Now, head over to the Sources section in the Business Chatbot dashboard, find Jira, and enter both the Client ID and Client Secret which you can get in the "Settings" tab. Also input your Jira instance Base URL without a trailing slash (for example, "https://example.atlassian.net").

And there you have it! Your Jira Cloud connector is set up and ready to synchronize content. To start capturing data, you need to connect a Jira Cloud instance using the correct authentication credentials.